Refund policy
Return and Refund Policy
At LidCoverz, we want you to love your helmet cover. If you're not fully satisfied, we offer a 30-day return policy starting from the date your order is delivered.
Eligibility for returns:
- Item must be unused, in original condition, and in its original packaging
- Proof of purchase (order number or confirmation email) is required
- Returns must be initiated within 30 days of delivery
How to start a return: Email us at lidcoverz@gmail.com with your order number and reason for return. We'll provide instructions on how to send your item back.
Refunds: Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5-10 business days.
Damaged or incorrect items: If your item arrives damaged or you received the wrong product, contact us within 7 days of delivery at lidcoverz@gmail.com with photos of the issue, and we'll make it right with a replacement or refund.
Non-returnable items: Sale items and gift cards are final sale and not eligible for return.